Question 1

How long does an e-bike battery take to charge?

Accepted Answer

Our batteries typically take between 3.5 and 6 hours to charge from empty to full but this will vary depending on which e-bike you have.

Question 2

How often should I charge my battery?

Accepted Answer

Depending on how far you are commuting or using your e-bike, you may find that you don’t need tocharge it every day.However, if the battery charge falls below 40% then best practice is to charge it to around 80%. Ifyou are planning a long-distance ride, then you may want to charge it to a full 100% before you setoff. Try to avoid leaving the battery idle for longer than a few weeks without charging it as this can affect its lifespan and try not to let the battery run completely empty.

Question 3

What is the range of an e-bike?

Accepted Answer

Our e-bikes can typically go between 20 and 50 miles on a single charge but how far you can go will depend on how much pedal assistance you are using, how hilly your commute is and even the temperature.

Question 4

How long will my commute take using an e-bike?

Accepted Answer

Cyclists have predictable journey times because they don’t get stuck in traffic like car drivers and arenot subject to public transport delays and strikes. This is even more true of e-bikers because you always have the power of the motor to fall back on. Try using a free online resource like City mapper to plot your route and get a rough idea of your potential journey time.